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ISO 9001:2008 Certified Organization

Our Vision

To be the board with excellent access to adequate safe and affordable water and sanitation services in East Africa

Our Mission

To enhance effectively coordinated provision of affordable and accessible safe water and sanitation services NWSB region

Quality Policy Statement

Northern Water Services Board (NWSB) is committed to efficient and economical provision of water and sanitation services to the communities under its jurisdiction. Our key goal and objective is to meet and exceed our customers’ expectations by providing quality products and services.

We aim to continually maintain and improve the efficiency and effectiveness of our quality management system that meets both the regulatory and ISO 9001:2008 requirements.

<<Our Strategic Objectives>>

• Increasing accessibility and availability of water and sanitation services.

• Strengthening of the institutional capacity of the board to achieve its mandate.

• Attaining financial sustainability of the board.

• Develop effective communication strategies for stake holders.

• Mainstreaming Good Governance, Gender, HIV/AIDS, and Pro-poor approaches to development and other cross-cutting issues.

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Northern Water Services Board (NWSB) is a regional state corporation created under the Water Act 2002 to ensure availability of sufficient potable water and sanitation services for the people of the region through agents called Water Services Providers.

The Board was established through a Gazette Notice No. 1716 of March 2004, as one of the eight (8) water service boards within the country, all of which were created under the Water Act 2002.

The Board covers seven (7) arid/semiarid Counties i.e. Isiolo, Laikipia, Garissa, Mandera, Marsabit, Samburu and Wajir; all of which have a total area of approx, 244,860 Km2 (about 43% of Kenya). This area has a population of about 3.4 million people (2009) census and over 4.5million livestock.

The yearly precipitations vary from 300mm to 1000mm and temperature variation of 220 to 390 centigrade and the main economic activity is livestock keeping where water points targeting livestock remain the highest in number.



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